Shipping Policy
Free Shipping on All Orders!
At Usingood, we are delighted to offer our customers free shipping on every order, no exceptions!
Order Processing Times
Please allow 1-3 business days for us to process and dispatch your order. An order is considered dispatched once it is handed off to our shipping carrier and is on its way to you. Note that during peak seasons and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
Delivery times can slightly vary based on your location. In general, delivery period to the United States is 8-12 business days.
Please be aware that during busy periods, shipping carriers might experience delays that are beyond our control, such as customs hold-ups if shipping internationally. These may affect the delivery time frame.
Order Changes and Accurate Shipping Details
It's important to ensure that your shipping details are accurate at checkout. Incorrect information can lead to delays or cancellation. If you detect an error, please contact us at contact@usingood.com within 24 hours of placing your order. While we strive to accommodate changes, we cannot guarantee adjustments beyond this time frame.
Delayed Delivery
While we aim to ship your orders as quickly as possible, sometimes delays occur due to factors like severe weather, transportation disruptions, or courier issues. Should there be any delay, we'll communicate promptly and work diligently to get your package to you as soon as possible.
Lost or Stolen Packages
In the unfortunate event that your package is lost or stolen after it has been handed to our courier, please contact us at contact@usingood.com. While these situations are out of our control and not covered by our refund policy, we are committed to assisting you and will liaise with the courier to attempt to resolve the issue. We may offer a replacement depending on the specific circumstances.
Shipping Policy Changes
Usingood reserves the right to update this Shipping Policy at any time. We encourage customers to review it regularly to stay informed of any changes. Your continued use of Usingood products indicates acceptance of this policy.
For any further questions or concerns about our shipping practices, please don't hesitate to reach out to us. We're here to ensure your shopping experience is seamless and enjoyable.